FAQs


SHIPPING COSTS

DOMESTIC

Orders over $200.00 in the US : Free
Orders under $200.00 in the US : Weight based shipping
(The shipping price is automatically calculate at the checkout based on the weights of the products ordered)

Method Inter-island
Continental U.S.
First Class Package  
2 business days
4 business days
Priority Mail  1 business day 3 business days
Priority Mail Express 1 business day 1 business day

INTERNATIONAL

Orders over $200.00 for international : Free
Orders under $200.00 for international : Weight based shipping
(The shipping price is automatically calculate at the checkout based on the weights of the products ordered)

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

RETURN POLICY

We accept stuff in new condition with original tags attached for a full refund. You have 14 calendar days from the day you receive your shipment to postmark your items for return. We will not accept any items that look used or worn- this up to our discretion. All SALE items are FINAL and cannot be returned for store credit or refund. All items are FINAL SALE if they are on sale or used with a discount code. Shipping and handling charges are non-refundable, and the customer is responsible for shipping charges incurred returning the item. Your refund will be credited to the same credit card used to make the purchase.

Return Form

Please email to info@theatdawn.com and get an authorization before returning the item.