FAQs


SHIPPING COSTS

 

DOMESTIC

Orders over $100: Free shipping!
Orders under $100: Shipping costs calculated by weight of package
(The cost is calculated at checkout and based on the total weight of the product/s ordered)

Method Inter-island
Continental U.S.
First Class Package  
2 business days
4 business days
Priority Mail  1 business day 3 business days
Priority Mail Express 1 business day 1 business day

INTERNATIONAL

Orders over $200: Free shipping!
Orders under $200: Shipping costs calculated by weight of package
(The cost is calculated at checkout and based on the total weight of the product/s ordered)

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

RETURN POLICY

Please email to info@theatdawn.com and get an authorization before sending returns.

We accept returns in new condition with original tags attached for a full refund. You have 14 calendar days from the day you receive your shipment to postmark your items for return. We will not accept any items that look used or worn- this is up to our discretion. All accessories and sale items are final and cannot be returned for store credit or refund. All items are FINAL SALE if they are on sale or used with a discount code. Shipping and handling charges are non-refundable, and the customer is responsible for the shipping charges incurred returning any items. Your refund will be credited to the same credit card used to make the purchase.

Return Form

Please email to info@theatdawn.com and get an authorization before returning the item.